1. What Is Responsible Gaming?
Responsible Gaming means treating gaming as a healthy form of entertainment — not as a financial solution or a way to escape stress. PG 111 believes every player has the right to know their limits and play within them.
On our platform, we approach responsible gaming through three core pillars: Awareness, Control and Support. If you can keep your time, money, and emotions in check, gaming will always stay enjoyable.
Building a responsible gaming culture at PG 111 is one of our highest priorities. We don't just set rules — we create an environment where you stay in control of your own decisions.
2. PG 111's Responsible Gaming Principles
Here is the responsible gaming commitment PG 111 upholds:
- Age Verification: Only users aged 18 and above may register. ID verification is mandatory at the time of registration.
- Voluntary Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
- Break Benefits: You can suspend your account at any time, whenever you choose.
- Self-Exclusion: If you feel your gaming is getting out of control, you have the option to permanently close your account.
- Honest Advertising: We never use misleading promotions or claim that winnings are "guaranteed."
- Data Protection: Your gaming history and behaviour are analysed to identify potential issues before they escalate.
3. Tools You Control
PG 111 gives you full control over your gaming experience. The following tools are available in your account settings at any time:
- Deposit Limit: Set a maximum deposit amount per day, week, or month. Limit decreases take effect immediately; increases require a 72-hour waiting period.
- Bet Limit: Decide in advance the maximum amount you're willing to wager on each bet.
- Loss Limit: Set a maximum loss limit for a given period — once you reach it, your session will automatically stop.
- Session Time Limit: Set a daily time limit for your gaming sessions. You'll receive an automatic alert when your time is up.
- Cooling-Off Period: Take a short break anytime — from 1 day up to 6 weeks.
- Self-Exclusion: Accounts can be closed for anywhere from 6 months to permanently.
To use these tools Help Center Contact us or make changes directly from your Account Settings.
4. Signs of Problematic Gaming
Problem gaming isn't always easy to recognize. Watch out for these warning signs:
- Spending beyond your budget or borrowing money to play
- Chasing losses by continuing to play in an attempt to recover money
- Neglecting family or work due to preoccupation with gaming
- Trying to stop playing but failing to do so
- Turning to gaming to relieve stress or anxiety
- Hiding your gaming from family or friends
- Feeling restless or irritable when you're unable to game
- Gaming for extended periods, skipping meals or sleep
If you notice any of the above signs in yourself, stop and contact us Help Center Reach out. Asking for help isn't weakness — it takes real courage.
5. Self-Assessment
Answer the following questions honestly. If more than three answers are "Yes," it's a good idea to seek professional help.
8 Questions to Ask Yourself
Have you spent more on gaming than you budgeted for?
Have you felt the urge to bet more after a loss?
Has gaming caused problems with your family or work?
Have you tried to stop gaming but couldn't?
Do you find yourself turning to gaming to relieve stress?
Have you lied to people close to you about your gaming?
Have you borrowed money from others to fund your gaming?
Do you feel restless or irritable when you're not gaming?
6. Practical Tips for Responsible Gaming
Keep these simple tips in mind for a responsible gaming experience at PG 111:
- Set a Budget: Decide how much you're willing to spend before you start playing, and stick to it.
- Keep track of your time: Don't play for hours on end. Take breaks, drink some water, go for a short walk.
- Set Your Winnings Aside: Don't put your winnings straight back into bets.
- Play with a Clear Head: Avoid gaming when you're stressed or angry.
- Don't treat gaming as a source of income: Keep this in mind: it's entertainment, nothing more.
- Be open with your family: Don't game in secret.
- Never Share Your Login Password: Your account belongs to you alone.
7. How to Get Support
If you feel gaming is affecting your daily life, don't wait — reach out for help. PG 111 is always here for you:
- Help Center: Our trained team is available 24/7 and ready to listen. Contact us here.
- Temporary Account Suspension: Enable Cooling-Off or Self-Exclusion from Settings — takes effect immediately.
- Email Support: support@pg111.ws. Write to us and expect a response within 24 hours.
Remember, asking for help isn't a sign of failure — it's the smartest thing you can do.